• Getting Started
• Frequently Asked Questions
• Live Seminars
• Technical Requirements
• Content Providers

• How do I sign-up and get started taking courses?

  To get started, sign-up for a free DigiLearn account. We will ask some basic questions including your address and jurisdiction. You will select a username and password that will let you come back and access your courses any time of day. We respect the privacy of our customers and never share e-mail or personal information with any third-party.

• How can I find courses that will satisfy my CLE requirements?

  Finding courses is as easy as clicking on our course catalog and selecting the state you are looking for CLE in. Once you've picked a state, you will find more specialties listed specifically in that state (e.g. ethics, professionalism, elimination of bias, etc.)

• How do I buy courses from your website?

  Browse our catalog and add courses to your "shopping cart" for safe keeping. Any time you are ready to purchase, simply click on your "shopping cart" and "check out". Online we accept most major credit cards (Visa, Mastercard, American Express and Discover). Our transactions use an encrypted, secure browser connection and we don't keep any credit card numbers on file. If you prefer to pay by check, please FAX us a copy of your check and mail payment to our mailing address and we can enroll you in your course.

• How can I get my password or username?

  Most users use their e-mail address as a username. If you click on "forgot password" from the home page, we will e-mail your password to the address you provide. If this still doesn't solve your problem, e-mail us with your full name and address and we can recover your password. You also have the option of creating a new, free account.

• I ordered a course on your site, when do I receive my materials?

  DigiLearn courses are presented entirely online, within your web browser. The username and password you selected when you created your account will allow you to access your courses any time at www.digilearnonline.com. As soon as you login you will see the courses you are enrolled in and can click on the course name to get started. If you forgot your password, click here to have it e-mailed to you.

• How much are your courses?

  Courses are typically $35 to $40 per credit hour. This may vary depending on how some states accredit the course and will generally reflect pricing based on the average number of assigned hours.

• Where can I find courses eligible for credit in my state?

  Our course catalog allows you to sort courses by state to ensure you are looking at CLE that is appropriate for your jurisdiction. Within each course description you will also find an accreditation listing that shows more detail on what credit type is specifically assigned in each state. Please note that not all courses are accredited in all states.

• How many credits do I need to take and what is my compliance deadline?

  DigiLearn has provided a state CLE requirements page to summarize requirements in various states. Use this page to find out your general and specialty requirements, deadline dates, how credit is reported in your state, and find links to state bar association web sites. We encourage you to contact your states' bar association for more specific questions about compliance as we cannot provide offical legal advice and requirements in your state may change over time.

• How can I purchase a course and do I get a receipt?

  Courses can be purchased online with a major credit card any time of day. We accept Visa, Mastercard, American Express and Discover. A receipt will be e-mailed to the address you signed up with. You are also presented a receipt page at purchase time that you can print. Another receipt can also be provided upon request.

• Once I have purchased a course, how do I start it?

  DigiLearn courses are presented entirely online, within your web browser. The username and password you selected when you created your account will allow you to access your courses any time at www.digilearnonline.com. As soon as you login you will see the courses you are enrolled in and can click on the course name to get started. If you forgot your password, click here to have it e-mailed to you.

• When I start my course I get a blank new window, what is wrong?

  Check that you do not have a popup blocker enabled that is preventing a new window from opening. Some programs that include popup blockers are the Google Toolbar, Windows XP service pack 2, and other third-party blockers. Our courses only launch a single new window to present the material and do not install any unwanted software.

• Can I download and print my course for offline reading?

  Most courses have the text or slides from the presentation available for download in a PDF document format. You will need Adobe's free Acrobat Reader to open these files. Not all courses will have this material available and not all jurisdictions allow offline reading. Some states may only allow audio courses or may require sequential page viewing, or have other requirements for accreditation that will mandate your navigating through the DigiLearn course format to complete the course and receive credit.

• Do I have to take my course immediately and can I pause and restart?

  You can take your course any time and from any location that is convenient for you. Just use your username and login to access your course at www.digilearnonline.com. You can pause and restart your courses as much as needed and we will know when you are done when you click a "complete course" button at the end of your material. Please note that courses are not accredited indefinitely and should be completed before their accreditation expires. This information is available in the accreditation details for each course.

• How do I get my Certificate of Attendance?

  Once you have reached the end of a text course or completed an audio course, you will find a clearly marked button titled "Complete Course". Clicking on this button lets us know you are finished with the material and that it is ok to report your attendance for states that require us to do so. Once you have marked your course as completed you will arrive on the completion page where you can select your certificate format and print it. Some states like Arizona and New York require a special format, all others will accept a General certificate.

• How do I submit my credits to my State Bar Association?

  Each state has different requirements for reporting. Some states require the CLE provider to report attendance, and others require the attorney to file an affidavit or submit attendance by other means. Please look at the requirements for your state. We strongly encourage you to consult your state bar association for the latest information.

• When do you report my attendance for the course to my State Bar Association?

  DigiLearn does attendance reporting on the 15th of each month for the previous month. If you need credit reported sooner, we'll be happy to do so if you send us an email at support@digilearnonline.com.

• My information has changed, how do I update my address, jurisdiction, etc.?

  To update your information, login at www.digilearnonline.com with your username and password. Once logged in, you will see a link to "Update Profile" on the left side of your browser. This link will allow you to update any of your personal information.

• I purchased a seat in a Live Seminar, now what do I do?

  The Live Seminar that you registered for will be listed under your "My Courses" link and is available for you to re-read the description of the event and to print out your detailed brochure. Please contact the event provider if you need more details about the actual seminar.

• I cannot attend the Live Seminar I registered for, what do I do?

  If you cannot attend the event, please consult the Cancellation Policy and be sure to contact the event provider as soon as possible regarding a partial refund or rescheduling your attendance. You should also contact us at support@digilearnonline.com and let us know.

• Does DigiLearn produce and host the Live Seminars?

  Live Seminars are entirely produced by our content providers and partners. DigiLearn provides a secure way for those providers to advertise and sign up students as well as distribute a course flyer and other materials as needed. While we strive to find the highest quality coursework for our customers, we are not responsible for the content or presentation of the live seminars. We welcome feedback regarding all of our course offerings, and your suggestions.

• What are the technical requirements for your Text courses?

  DigiLearn's self-paced text courses only require a recent web browser. Internet Explorer 4.0 or higher is recommended.

• What are the requirements for your Rich-Media Audio courses?

  DigiLearn's Rich-Media Audio courses leverage Windows Media player and the Microsoft PowerPoint viewer to display your course. For these courses, we require a Windows Operating system (Windows 95/98/2000/xp), Internet Explorer version 4.0 or higher, Microsoft PowerPoint or the free PowerPoint viewer and Windows Media player 4.0 or higher. Most PC's running windows 98 or newer will already meet these requirements. Please see our Technical FAQ for more assistance.

• How does DigiLearn use cookies? Do I need browser cookies turned on?

  DigiLearn utilizes cookies to keep track of login status, etc. If your "privacy" setting for cookies is set to high, you may experience problems taking a course that you are registered for. Below are instructions for changing this setting in Microsoft Internet Explorer:

  From the Internet Explorer web browser...
  1.  Select Tools and then Internet Options
  2.  Click on the Privacy Tab
  3.  There is a "slider" that you can move down till it says "Medium"
  4.  Click on Apply and then OK

• My audio course begins but I don't see a slide presentation, what is wrong?

  This is most likely caused by not having either Microsoft PowerPoint or the free Microsoft PowerPoint viewer installed. Click our Technical FAQ for help getting this free component.

• My audio course begins but the audio never starts, what is wrong?

  This problem can occur with some much older versions of Windows Media Player and on some early versions of Windows 95. Click our Technical FAQ to check your version of Windows Media Player and install an update if necessary.

• What are your basic system requirements?

  PC-compatible computer (Pentium 166, 64 MB of memory, or better) running Windows 95/98, Windows 2000, or Windows XP. A sound card required for listening to Audio courses. At least an 800x600 resolution display is recommended for proper display of the web site.

Interested in becoming a DigiLearnonline.com Content Provider Partner? If you are with a bar association, bar section, law firm, CLE provider, legal publisher or any other law-related company or group, we would be greatly interested in talking to you regarding possible collaborative efforts to jointly develop online CLE programming that could be delivered through DigiLearnonline.com. We can bring your existing programs to the Internet at no cost to you.

Please click on the link that best describes your affiliation:

• I am an individual or represent a Law Firm and have content to provide.

  If you or attorneys in your firm have written or spoken for a CLE seminar or have written a book, article or seminar paper that you feel would form the basis for an interesting online CLE course, we can quickly and easily develop an online course based on your materials. We are aggressively pursuing collaborative arrangements with law firms and individuals to provide high quality content. We welcome and encourage inquiries from those interested in becoming content provider partners. Delivering your content through DigiLearnonline.com allows you access to our market and showcases the expertise of your firm. There is no cost to your firm. We will take care of the accreditation, upload and sell your course on our site and send you a monthly royalty check. Your firm retains all the intellectual property rights to the material and the individual attorney(s) and your firm will receive credit as the course author(s). We will provide bios with the course and can provide a link to your firm's website. For those firms in jurisdictions that do no allow CLE credit for inhouse seminars unless they are open to the public (e.g., Colorado), we can offer your content on our site, thereby allowing your firm to now receive credit not only for the course authors, but for the attorneys in your firm who participate in your inhouse programs.
  Click here to download information about our Attorneys/Law Firm content provider affiliate program

• I represent a CLE Provider, Bar association or other law-related group.

  If you are with a bar association, bar section, CLE provider, legal publisher or any other law-related company or group and would like to harness the power of the Internet as a delivery tool for your course content, we can quickly and easily put your content in an online format and offer access to your courses to attorneys anywhere, anytime. By utilizing the power of the Internet, course sponsors decrease course distribution costs, increase revenue, increase potential market share, and provide professionals with a truly interactive learning experience.
  Click here to download information about our Bar Associations and other Law-related groups content provider affiliate program